Privacy Policy
ZentoCloud Technologies Pvt. Ltd. ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
- Contact information (name, email, phone)
- Business details provided for ERP/CRM implementation
- Technical data (browser, device, IP)
- Usage data on our website and SaaS products
How We Use Your Information
- To provide ERP/CRM/SaaS services
- To respond to support and sales queries
- To improve website speed, UX and service performance
- For security, auditing and compliance purposes
Data Protection & Security
We implement strong encryption, access control, and monitoring to keep your data secure. No data is shared with third parties except trusted service providers required for operations.
Your Rights
- Access your data
- Request updates or corrections
- Request deletion (where legally applicable)
- Opt-out of marketing communication
Cookies
We use cookies to enhance website experience, analytics, and security. Users can control cookie settings from their browser.
Terms of Service
By accessing our website or using our ERP/CRM/SaaS services, you agree to the following terms.
Use of Services
- Users must provide accurate business and contact information
- Our software must not be used for illegal activities
- Subscription fees, if applicable, are non-refundable unless agreed otherwise
Intellectual Property
All ERP modules, CRM systems, code, UI, content and branding belong exclusively to ZentoCloud unless explicitly transferred in a contract.
Service Availability
We strive for 99% uptime across hosted platforms. Planned maintenance will be communicated in advance.
Limitation of Liability
ZentoCloud is not responsible for indirect losses such as revenue loss, data loss due to third-party hosting, or integration failure caused by external systems.
Termination
We reserve the right to terminate accounts that violate policy, abuse services, or breach contract terms.
Contact for Legal & Compliance
Email: knock@zentocloud.com
Phone: +91 86719 44702
Address: The Spire 2, 219, BRTS, 150 Feet Ring Rd, Near Shital Park, Opp. Plexus Med Care, Rajkot, Gujarat 360007